Waitrose Reviews
(Rated by 1043 users)
Are you looking for ways to save money when shopping at Waitrose. Our Waitrose coupon codes can help you do just that! Over 1043 customers have already used our coupons to save an average of $58 with Waitrose discount codes. There are currently 27 coupons available, so now is the perfect time to join in on the savings.
Are you looking for ways to save money when shopping at Waitrose. Our Waitrose coupon codes can help you do just that! Over 1043 customers have already used our coupons to save an average of $58 with Waitrose discount codes. There are currently 27 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.4
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.6
- Shipping & Delivery4.7
- Customer Service4.4
- Return Policy4.7
- Good Value4.4
Recent Customer Reviews (14)
Marcia Siedlecki
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Sierra Pierce
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Dennis Pfeffer
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Sölvi Sörensen
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Rickey Damiano
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Averardo Rossi
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Ethan Chadwick
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Steven Moseley
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Janet Butler
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Zachary Watkins
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Payment Methods
Accepted Payment Options:
Prices for items on Waitrose.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Waitrose credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Waitrose Pros & Cons
Pros
1
Quality of Products: Known for high-quality fresh produce, including fresh fruit and vegetables with a longer shelf life.
2
Customer Service: Praised for excellent customer service, including live chat, telephone, and email support, with queries often resolved within an hour.
3
Delivery Services: Offers reliable delivery methods, with over 82% of orders delivered on time and undamaged.
4
Value for Money: Not as expensive as thought, with free delivery over £40 and competitive pricing compared to other supermarkets.
5
Loyal Customer Base: Attracts loyal customers due to its quality products and kind customer service.
6
Quality and Freshness: The reputation of Waitrose has been built on the quality and freshness of their food. This is what gives them an edge over other supermarkets.
7
Co-ownership Model: The business is powered by its people and its principles. The co-ownership model brings benefits to customers, suppliers, and to the wider society and communities.
8
Community Support: Waitrose is committed to contributing to the wellbeing of the communities where they operate. They invested nearly £10million in their communities last year.
9
Provenance and Traceability: The provenance and traceability of the food that is on their shelves is of vital importance to them.
10
myWaitrose Membership: The myWaitrose membership offers personalised vouchers, free hot drinks with any purchase in store, member-only competitions, and up to 25% cashback for vitality members on Waitrose Good Health products.
11
Customer Service: If you're not happy with one of their products, they'll replace and refund you. It is their policy to replace or refund you for Waitrose food and household lines if you are unhappy with the product in any way.
CONS
1
Occasional Order Issues: Some customers have experienced issues with missing items, expired products, and late deliveries.
2
Customer Service Delays: There have been instances where customer service responses were delayed or unhelpful, leading to frustration.
Waitrose Features and Benefits
Features
High-quality fresh produce
Longer shelf life for fruit and vegetables
Excellent customer service
Live chat, telephone, and email support with queries resolved within an hour
Reliable delivery services
Over 82% of orders delivered on time and undamaged
Free delivery over £40
Competitive pricing and good value for money
Quality and freshness of food
Gives an edge over other supermarkets
Co-ownership model
Brings benefits to customers, suppliers, society, and communities
Community support
Invested nearly £10 million in communities last year
Provenance and traceability
Vital importance ensuring trust and quality of food
myWaitrose membership
Personalised vouchers, free hot drinks in store, member-only competitions, up to 25% cashback on health products
Product replacement and refund policy
Replace or refund Waitrose food and household lines if unhappy
Return unwanted substitutions
Driver returns items and processes refund to payment card within 24 hours
Flexible one-hour delivery slots
Delivery at a time that suits the customer
Order amendments
Amend order as many times as needed until 9pm the day before delivery
Doorstep refunds
Delivery drivers process refunds for unwanted items on the spot
Hand-picked shopping
Pickers carefully select items based on preferences like green bananas or ripe avocados
Click & Collect service
Shop online and collect from any store free of charge
Rapid delivery partnerships
Partnered with Deliveroo and Uber Eats for delivery in as little as 20 minutes
Half-price deals and special offers
Available on the Offers page for savings
30-day returns
For online purchases to address price-related concerns